1 What is Syncare’s admission criteria?

The Grande is a residential care home that provides supportive and health-related services to residents who are 55 years of age or older. Our home specializes in Alzheimer’s and dementia care. We also accept residents with other age-related conditions that are appropriate to the resident mix. All residents must meet the requirements of the Minnesota Standards for Assisted Care Living Facilities. Interested applicants are thoroughly screened and carefully assessed to ensure that our residential home can meet to meet the individual’s cognitive, physical, medical and psychosocial needs.

2How are potential residents evaluated?

A registered nurse conducts a pre-admission assessment to pre-qualify interested residents. The RN meets with the family and the interested resident for a thorough screening to assess whether the resident is an appropriate candidate. We also assess the resident’s needs and lifestyle preferences. The meeting may last up to two hours and includes:

  • Personal background information, e.g. occupation, education, hobbies, cultural preferences, spiritual needs, and other preferences
  • Lifestyle preferences, e.g. bed and wake-up times, dining habits, bathing, etc.
  • Activity level; ability to participate in planned programming
  • Behaviors, including whether the resident exhibits any aggressive/violent behaviors, sexual inappropriateness, or depression
  • Previous medical and psychological diagnoses
  • Current medication and health status
  • Level of cognitive functioning
  • Level of functional mobility
  • Nutritional, emotional, and psychosocial needs

3 What is included in the monthly lease?

The resident’s lease is inclusive of all care, meals and programming. The family will be responsible for providing clothing and personal hygiene items, medications, linens, and furniture.

4What education and ongoing training does Syncare provide for its care team?

Every staff members receives initial training and ongoing education so they remain knowledgeable and skilled to properly care for our residents. We follow the statutes in providing initial and ongoing training to our staff. Areas of topics covered include:

(1) Appropriate and safe techniques in personal hygiene and grooming
(2) Basic nutrition, meal preparation, food safety, and assistance with eating
(3) Prevention of falls
(4) Stand-by assistance technique
(5) Safe transfer techniques and ambulation
(6) Range of motion and positioning
(7) Responding to and reporting incidents
(8) Principles of person-centered service planning and delivery
(9) Safe and correct use of manual restraint on emergency basis

5 How does Syncare ensure quality care?

We believe that the best care begins with the best team. We’re committed to hiring team members who are not only certified and experienced, but here for the right reasons. All candidates are screened and tested prior to employment, and staff performance is monitored and measured on an ongoing basis. We offer career-enhancing educational opportunities and we’re proud to reward quality performance and outstanding service from our team members.

6What certifications are required for team members?

Every member of our care is a certified memory caregiver or a certified nursing assistant. They are tested and validated to ensure experience and credentials.

7What are the guiding principles at Syncare?

  • Utilize innovative products, techniques, and equipment that are current and research-based.
  • Provide a therapeutic environment with the right balance of sensory stimulation, while being careful to avoid over-stimulation.
  • Promote independence while maintaining resident safety.
  • Respect the dignity of every person by acknowledging every resident’s need for privacy and sense of community.

8What is the pet policy at Syncare?

Unfortunately, we cannot accommodate pets in our memory care homes. However, pets are welcome for brief visits in a resident’s private suite. We request that all pets remain leashed during visits.



Helpful Sites

A Place for Mom

The largest assisted living referral service.

Alzheimer's Association

The leading voluntary health organization in Alzheimer's care, support and research.

The National Institute on Aging

The primary Federal agency supporting and conducting Alzheimer's disease research.

The Alzheimer’s Reading Room

A Knowledge Base is considered to be the highest quality, deepest collection, of information on Alzheimer’s and dementia in the world.

Alzheimer's Connected

A free online community for everyone affected by Alzheimer's or dementia.