FAQS
About Syncare and our homes
Finding the right assisted living or memory care home is a deeply personal decision. Syncare Memory Suites offers smaller residential settings in Plymouth and Minnetonka, Minnesota, where individualized support, nursing oversight, and meaningful daily living are central to our approach. We welcome inquiries from families in Wayzata, Orono, Long Lake, Medina, Minnetonka, Maple Grove, Plymouth, Minneapolis, and surrounding communities. Explore answers to frequently asked questions about our homes, dementia support, the Living Well approach, care services, and admissions.
What is Syncare Memory Suites?
Syncare Memory Suites is a boutique residential assisted living and memory care provider with homes in Plymouth and Minnetonka, Minnesota. Our smaller, home-like settings emphasize individualized assistance, nursing oversight, meaningful engagement, and quality of life. We aim to build care around each resident’s history, preferences, strengths, and evolving needs.
What makes Syncare different from a traditional assisted living community?
Syncare focuses on smaller residential environments, familiar routines, individualized care planning, and relationships. Our Living Well philosophy looks beyond completing care tasks to support identity, purpose, movement, connection, and experiences that matter to each person.
Where are Syncare homes located?
Syncare Grande and Syncare Grandview are located in Plymouth, Minnesota; Syncare Joy Home is located in Minnetonka, Minnesota. Grande and Joy Home provide assisted living with dementia care, while Grandview offers assisted living. Families from nearby communities are welcome to ask which residence best fits their needs.
Is Syncare a nursing home?
No. Syncare is a residential assisted living provider, not a licensed nursing home. Services are provided within each residence’s applicable licensure and care capabilities. An individualized assessment helps determine whether Syncare can safely meet a prospective resident’s needs.
Who is a good fit for Syncare?
Syncare may be appropriate for someone who needs support with daily living, values a smaller home setting, or needs individualized dementia support at an appropriately licensed home. Fit depends on assessment findings, available services, staffing capabilities, and safety needs.
Memory care and dementia
What is the difference between assisted living and memory care?
Assisted living supports daily needs such as bathing, dressing, medications, meals, and mobility. Memory care adds dementia-focused communication, routines, engagement, supervision, and environmental considerations. In Minnesota, a provider advertising specialized dementia care must have the appropriate assisted living with dementia care license.
Does Syncare care for people living with Alzheimer's disease or other dementias?
Yes. Specialized dementia care is available at Syncare Grande in Plymouth and Syncare Joy Home in Minnetonka, subject to each person’s assessment and the home’s care capabilities. We prioritize familiar routines, respectful communication, meaningful activity, and individualized support.
How does Syncare respond to confusion, restlessness, or agitation?
We first seek to understand possible unmet needs or contributing factors, including discomfort, illness, overstimulation, communication difficulties, or a change in routine. When appropriate, care teams use person-centered approaches such as reassurance, familiar activities, movement, environmental adjustments, and clinical follow-up.
Can someone with advanced dementia live at Syncare?
Possibly. A nurse-led assessment and care-planning process evaluates cognitive, physical, behavioral, and safety needs against the specific home’s staffing, equipment, and licensed services. We discuss suitability openly with the family before admission.
How does Syncare help residents with dementia remain independent?
We support independence through choice, familiar activities, adaptive assistance, and opportunities to participate in daily life. Independence may mean making meaningful decisions, expressing preferences, or doing part of a familiar task with appropriate support.
How does Syncare support the family of a person with dementia?
We encourage collaboration through individualized care discussions, care-plan reviews, communication about meaningful changes, and coordination with authorized family members and healthcare professionals.
Living Well philosophy
What is the Syncare Living Well Program?
Living Well is Syncare’s person-centered care framework built around purpose, daily rhythm, movement, connection, and meaningful engagement. It begins with the individual’s life story, routines, roles, preferences, and strengths. Specific activities and implementation may vary by home and resident.
How is Living Well different from a traditional activity calendar?
Rather than relying only on scheduled group entertainment, the Living Well approach seeks to incorporate personally meaningful experiences throughout the day. These may involve music, conversation, nature, simple household roles, movement, creative tasks, or quiet time.
Can residents keep their hobbies and personal routines?
Whenever safe and feasible, yes. Families can share favorite activities, traditions, preferred waking and sleeping times, food preferences, and lifelong roles to help shape individualized care.
How does Syncare encourage movement?
Depending on the resident’s abilities and care plan, opportunities may include walking, seated movement, stretching, everyday functional tasks, and coordination with rehabilitation providers. Movement is adapted to clinical recommendations and safety considerations.
Why do purpose and daily rhythms matter in dementia care?
Familiar routines may provide predictability and comfort, while personally meaningful tasks can encourage engagement and connection. Syncare considers these elements when planning everyday experiences for residents.
Clinical care and daily support
What services are available at Syncare?
Depending on the resident’s needs and the specific home, services may include help with bathing, dressing, grooming, mobility, meals, medications, care coordination, and nursing oversight. Each resident’s written assessment and service agreement identify what is included.
Is nursing oversight part of Syncare care?
Yes. Nursing oversight is part of Syncare’s care approach, including assessment, care planning, monitoring, coordination, and supervision of appropriately delegated services. Nursing coverage and hands-on service arrangements should be confirmed for each home and care plan.
Can Syncare support someone with limited mobility?
Potentially. Mobility needs and transfer assistance are evaluated individually. Accessibility features, assistive equipment, and staffing capabilities differ by home. A pre-admission assessment determines whether support can be provided safely.
Can residents receive physical therapy, occupational therapy, or hospice?
Residents may receive services from outside providers when clinically appropriate and arranged in coordination with their care plan. Availability depends on provider participation and the resident’s needs.
How are families informed about changes in care?
Syncare emphasizes communication with authorized family members and healthcare professionals about significant changes, reassessment, and care planning, consistent with privacy requirements and the resident’s preferences.
Daily living and lifestyle
What is everyday life like at Syncare?
Daily life takes place in a residential setting with shared meals, familiar spaces, personalized routines, and opportunities for companionship, relaxation, movement, and engagement. We seek to balance needed care with choice and enjoyment.
What kinds of meals are served?
Syncare emphasizes nourishing, enjoyable meals and attention to individual preferences and dietary needs. Specific menus and dietary accommodations should be discussed with the team during an inquiry or tour.
Can family members visit?
Yes. Family relationships are important. Visits are supported consistent with resident wishes, applicable requirements, privacy, and safety considerations.
Are outdoor time and outings possible?
When appropriate to the resident’s preferences, abilities, care plan, and available arrangements, residents may enjoy outdoor spaces and other meaningful experiences. Ask the team about opportunities at the specific home.
Costs, admissions and decision-making
How much does assisted living or memory care cost at Syncare?
Pricing varies according to the residence, room, assessed service needs, and agreed services. Request a personalized consultation and written explanation of housing charges, care fees, and additional costs.
Does Syncare accept private-pay residents?
Yes. Syncare serves private-pay residents. Ask the admissions team about current payment arrangements and available accommodations.
How can I tell when my parent needs assisted living or memory care?
Signs may include increasing difficulty with bathing, meals, medication management, mobility, household safety, memory, wandering, or social isolation. A professional assessment can clarify the type and level of support needed.
Is a smaller residential memory care home better than a large community?
Neither setting is right for everyone. A smaller home may appeal to people who value familiar surroundings and individualized routines; larger campuses may offer different amenities and group programs. Compare clinical capabilities, staffing, safety, atmosphere, services, and cost.
How do I schedule a tour?
Contact Syncare to discuss the prospective resident’s needs and request a tour of an appropriate home in Plymouth or Minnetonka. A conversation about clinical requirements, daily preferences, accommodations, and pricing can help identify the best next step.
Questions from families in our target communities
Is there a residential memory care option near Wayzata, MN?
Families in Wayzata exploring smaller residential memory care settings can inquire about Syncare Grande in Plymouth or Syncare Joy Home in Minnetonka. An assessment helps determine which home, if either, can meet the person’s care needs.
Does Syncare serve families in Orono and Long Lake?
Yes. Syncare welcomes inquiries from families in Orono and Long Lake. Its current homes are in Plymouth and Minnetonka, so a tour and care discussion can help families evaluate location, fit, and services.
Can a family in Medina consider Syncare assisted living?
Yes. Families in Medina may explore Syncare’s Plymouth and Minnetonka residential homes, based on the level of care needed. Availability and the right setting are confirmed during the admissions process.
What options does Syncare offer to families in Maple Grove?
Families in Maple Grove can inquire about Syncare Grande or Grandview in Plymouth, as well as Joy Home in Minnetonka. The best choice depends on whether specialized dementia care is required and on the individual’s assessment.
Does Syncare offer memory care in Minnetonka?
Yes. Syncare Joy Home is located in Minnetonka and offers assisted living with dementia care. Families can request a discussion about the residence, care capabilities, and current availability.
Where can Plymouth families find smaller assisted living or memory care homes?
Syncare operates Grande and Grandview in Plymouth. Grande offers assisted living with dementia care; Grandview offers assisted living. The team can explain the differences and help assess the most suitable setting.
Can Minneapolis families choose a Syncare home in the western suburbs?
Yes. Minneapolis families seeking a smaller residential assisted living or memory care setting may consider Syncare’s Plymouth and Minnetonka homes. Families should evaluate distance, visiting preferences, clinical fit, and available services.
Does Syncare have a residence in every city it serves?
No. Syncare’s residential homes are in Plymouth and Minnetonka. Wayzata, Orono, Long Lake, Medina, Maple Grove, and Minneapolis are communities from which families may inquire about care; they are not current Syncare facility locations.
This FAQ guide is for informational purposes only and should not replace professional medical, legal, or financial advice. Always consult with qualified professionals when making care decisions for yourself or a loved one.
HELPFUL SITES
Alzheimer's Association
The leading voluntary health organization in Alzheimer’s care, support and research.
The National Institute on Aging
The primary Federal agency supporting and conducting Alzheimer’s disease research.
The Alzheimer’s Reading Room
A Knowledge Base is considered to be the highest quality, deepest collection, of information on Alzheimer’s and dementia in the world.
Alzheimer's Connected
A free online community for everyone affected by Alzheimer’s or dementia.